All Botkeeper subscriptions include phone and email support.
All clients are assigned a Botkeeper with which they can communicate with via email around the clock for their bookkeeping needs. We love bots, but understand a human touch is often important. To speak with a human, call us anytime from 8AM - 6PM (US Eastern Time) If it’s outside of our phone support hours and you really want to ensure that a human receives your response, you’ll have a specific email address for that as well.
Initial Response Time (Business Hours) - One Business Day (24 Hours)