Security & SSO

Two-Factor Authentication (2FA) with Botkeeper

Enabling Two-Factor Authentication (2FA) in BOS

What is Two-Factor Authentication (2FA)?

Two-Factor Authentication (2FA) is an additional layer of security that provides an extra step to verify your identity when logging into an online account or system. It requires you to provide two different types of authentication factors, typically something you know (such as a password) and something you have (such as a verification code sent to your mobile device). Enabling 2FA in the Botkeeper Operating System (BOS) adds an extra layer of protection to your account, making it more resistant to unauthorized access and enhancing the security of your data.

Two-Factor Authentication with Botkeeper

To ensure the security of your portal, we have enabled Two-Factor Authentication (2FA) by default in the Botkeeper Operating System (BOS). This article will guide you through the process of enabling 2FA and provide important information about its significance.

Enabling Two-Factor Authentication (2FA) in BOS

When you log in for the first time, you will be prompted to set up two-factor authentication via an authenticator app or text message. Follow the instructions provided during the login process to enable 2FA. This additional layer of security requires you to provide two factors—your login credentials and a verification code sent via an authenticator app or SMS text messaging.

Who is required to enable Two-Factor Authentication (2FA)?

As of June 20th, 2022, all portal users are required to enable 2FA to access their portal. When you log in, you and your users will be directed to enable 2FA using either an authenticator app or SMS text messaging.