Interaction with botkeeper
Email or chat with your bot or dedicated accountant the same way you would a bookkeeper…only better!
With same day response and automated processes, time-consuming tasks are now taken off your plate with a click of a button. In the case of a fire-drill or urgent matter, you can also call your dedicated accountant.
Leave the bookkeeping to botkeeper and get back to growing your business and doing the things you love.
Frequently Asked Questions
1. Can I cancel anytime?
Of course! botkeeper is a month to month engagement.
2. Does botkeeper do taxes?
No, but we can refer you to a great CPA firm in our network.
3. Do you replace the need for a payroll company?
No, but we can administer payroll and refer you to one of our partners if you don’t have a payroll provider.
4. Do you replace the need for a benefits broker?
No, but we can administer benefits paperwork and refer you to one of our partners if you don’t have a broker.
5. How does the automation work?
We import your financial and non-financial data and run it through our platform which leverages machine learning and AI to trigger events and accounting decisions (such as classifications, data entry, accruals, etc.) which are then automatically entered into your accounting software such as QuickBooks or Xero. We also have a team of skilled accountants who oversee the process and review all work to ensure whatever we can’t automate is always taken care of.
6. Do I have a team or bookkeeper with botkeeper?
Yes. Botkeeper perfectly pairs human touch and skilled accounting support with automated data entry. Your assigned dedicated accountant is available for you to call or email anytime. He or she will also reach out to you if they have any questions, insights, or simply need some additional inform from you to do your accounting.
7. Is botkeeper secure?
Yes, very secure. In fact, we would be willing to bet using botkeeper will provide your business with a greater level of financial security than it could ever get by doing the bookkeeping internally or using another firm. We use 256 bit encryption, multi-factor authentication, and store all your data in Amazon AWS S3 data centers, which are ISO27001, SAS70 & PCI certified. Also our app/portal maintains compliance with US Federal Government requirements and is FISMA and FIPs certified.